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How long does it usually take for the reimbursement to take place?
As soon as the return package has arrived and has been examined by us, we'll initiate the reimbursement process within 14 days via the respective payment method.
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How can I return my order?
Is a direct replacement of the returned item possible?
Do I get a refund of shipping costs when I return my order?
Is your return is not shown in the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
Where can I drop off my return package?
Find more answers here
How can I return my order?
Is a direct replacement of the returned item possible?
Do I get a refund of shipping costs when I return my order?
Is your return is not shown in the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
Where can I drop off my return package?
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