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BLACK FRIDAY: Up to -70% EXTRA off EVERYTHING
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I have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?
Please accept our apology for this mix-up. Please simply return your purchase by using the return label in the package and add a short informational note for our warehouse. Afterward you can contact our customer service, the team will send you an individual replacement voucher for your incorrect delivery.
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I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?
According to the tracking link my delivery has been "electronically transmitted", but the status is not changing after this. When will my order be processed further?
Do the Black Friday related campaigns include all items in the shop?
I have not received a return confirmation, how can I be sure my return has reached you?
I cannot see the campaign in my app. What can I do to benefit from the campaign?
Find more answers here
I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?
According to the tracking link my delivery has been "electronically transmitted", but the status is not changing after this. When will my order be processed further?
Do the Black Friday related campaigns include all items in the shop?
I have not received a return confirmation, how can I be sure my return has reached you?
I cannot see the campaign in my app. What can I do to benefit from the campaign?
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