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BLACK FRIDAY: Up to -70% EXTRA off EVERYTHING
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Black Friday
I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?We will not be able to simply deduct the current campaign discount from your past purchase, but feel free to order the same items with the current campaign reduction. You can returRead moreAccording to the tracking link my delivery has been "electronically transmitted", but the status is not changing after this. When will my order be processed further?During the Black Friday season, the number of orders is very high, our shipping partners are taking a bit longer to collect the parcels. We are in close contact with them, to ensurRead moreI have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?Please accept our apology for this mix-up. Please simply return your purchase by using the return label in the package and add a short informational note for our warehouse. AfterwaRead moreDo the Black Friday related campaigns include all items in the shop?The assortment scope of the currently to be enjoyed campaign can be found on the campaign banners and in the conditions. Note that some individual items can be excluded from the saRead moreI have not received a return confirmation, how can I be sure my return has reached you?The return process can take up to 14 days. If it is taking a bit longer, please don't be worried as these are busy times. Please use the Tracking ID (visible on your receipt) of ouRead moreI cannot see the campaign in my app. What can I do to benefit from the campaign?Make sure to always be on the latest app version and select the right country in your settings. You can update to the newest app version in the App Store or Google Play store. HappRead more
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